Take control of your Social Pinpoint account with our detailed documentation.

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Social Pinpoint can use your existing ESRI ArcGIS maps as the basemap for your consultation.

Supported Formats

Currently Social Pinpoint only supports ArcGIS maps that have been created as an ImageServer or MapServer URL. Examples of supported ArcGIS maps can be found at Common Esri ArcGIS Base Map URLs

Login to the admin site of your Social Pinpoint account

Click to enlargeSteps

Create a new project or navigate to the Map Editor of an existing project.

Under 'Map Provider', select Esri ArcGIS.

Add in your ArcGIS URL.

Ensure the ArcGIS URL is set to 'Public' and is in one of our supported formats mentioned above

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