Take control of your Social Pinpoint account with our detailed documentation.

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Social Pinpoint is an online community engagement tool that excels at improving the dialogue between your organisation and your stakeholders. We firmly believe that effective community engagement results in thriving and growing communities and as such our software is purpose built to ensure your engagement reaches the broadest audience possible while greatly increasing the quality and volume of responses.

Engage better. Reach a broader audience. Increase Participation Rates.

Subscription Details

Social Pinpoint licensing is based on a subscription model and the various options are listed below with their inclusions:

Current subscription pricing a inclusions can be found here: https://www.socialpinpoint.com/pricing

Additional Consultancy Services

For any additional works Social Pinpoint offers services as follows:

ServicePer Day Cost 
Project setup specialising in best practice community engagement with Social Pinpoint$1,560
Software development/ consultancy services/ graphic design$1,560
GIS consultancy service$1,560

Training and Support

All our subscriptions come with a free 20-30 minute remote screen share to get you up and running fast. This initial training will cover basic Project setup and administration.

Training can be offered onsite for up to 6 people starting at $1560 for 1/2 a day. 

Technical Support

Helpdesk support shall be available 24x7 via email access to support@socialpinpoint.com and telephone support is offered during standard business hours AEST.

Data Access

Upon request, we can provide administrative access for the purposes of exporting collected date for a period of 30 days beyond the end of the subscription period. During this period any projects or consultations cannot be active or visible to the public.

Terms of Payment

Social Pinpoint is an annual subscription service. As such the subscription fee is invoiced in full on receipt of order. Payment is to be received within 30 days of invoiced date. We will automatically invoice before your subscription is renewed but you can always cancel at any time.

Foreign Exchange

All pricing is quoted in AUD/USD.

Our Background

Social Pinpoint is a leading provider of online engagement software. We have extensive experience delivering valuable results to clients from 4 countries.

Many of our projects can be viewed at http://www.socialpinpoint.com.au/current-projects/

The Social Pinpoint platform provides a range of feedback tools and is designed to be flexible to suit individual project needs and is easy for both your staff and community to use.

We have a proven track record of getting both specific and broad communities involved in community engagement projects.

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