Take control of your Social Pinpoint account with our detailed documentation.
To add a new comment tags or configure your existing Social Pinpoint tags:
- Log in to your Social Pinpoint Admin site
- Follow the guide below to configure the various settings and options.
Click Image to Enlarge | |
Select a current project using the edit button on the Welcome Screen or create a new project and then click on your "Dashboard" | |
Click Tags under the Settings menu on the left | |
Tags are for internal use only and are not visible to the public. Click 'New Tag' under the Setup menu to access the options below. | |
Name: Enter a brief one or two word name for your comment tag | |
Once created, comment tags are shown under the 'Tags' section on the Review interface of both Comments (shown to the left) & Survey Responses. Administrators can select one or multiple tags for each comment or survey response to categorize the data as required. Tip: For Comments, remember to tick Review once you have finished your review | |
Once tagged, Comments and Survey Responses can be filtered using your Tag categories. | |
For Comments, Tags are then added as a chart to your project Dashboard. You can print or download to PDF or image format by clicking the menu button on the top right. You can also see a Tag column added to your excel spreadsheet when you export the data. |


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