Take control of your Social Pinpoint account with our detailed documentation.
To add new or configure your existing Social Pinpoint projects:
- Log in to your Social Pinpoint Admin site
- Select Edit next to the applicable project or Create a new Project
- If you select Edit, you will taken directly into Project Settings (if not you can find Project Setting in the menu on the left)
- Follow the guide below to configure the various settings and options.
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Name: Enter a short name to identify the project. The Project Name will be visible to users on the welcome/ info screen
Subtitle (optional): Enter a descriptive subtitle visible to users on the welcome/ info screen.
Landing Page: Select a landing page or home page for this project (only available on certain subscriptions)
Project URL: Forms the project identifier part of the site URL e.g. https://project.mysocialpinpoint.com.com/slug; keep this short and meaningful
Timezone: set timezone of the project location
Region: map location Language region code used to provide a bias to the geo search functionality
Project State and Timeframe
Project State Options: (you will have to set the project state manually when you want to set a project to Active
Start/ End Date: Used to set the dashboard reporting period, does not relate to Project State
Private Project: Enables the project to be private. Anonymous users cannot view the map when this feature is enabled. Only users defined by an Administrator and supplied with the project URL have access to the map. For more info please see Can I create a private / internal project?
Note: Private projects are only available on the Professional Package Add-on.
Social Pinpoint can be embedded into your website using a simple
Your embed tag for this project can be found here
For more information on embedding Social Pinpoint into your website, please see How do I embed Social Pinpoint into my website
Project Logo: Choose your company logo to be located at the top left of the map project page. Size should be 390x170px - file type should be .jpg
Mobile Logo: Size should be 100x100px - file type should be .jpg
Project List Branding
Image and text used on landing pages to describe the project
Project Summary: Description of the project
Hero Image: Display image for the project
Project Feature Options
Enable Photos: When set users can upload photos with comments
Require Review: When enabled all comments must be reviewed before being visible to the public on the map. However, if you are logged in and are viewing the map, you will see all reviewed and unreviewed comments. This is so you can view them in context as you're reviewing.
Enable Social Media: Enable/ Disable Facebook, Twitter and Google integration for users to share their comments
Pre-fill user data: Automatically pre-fill email and other user data on forms if user selects Remember
Auto moderation: With this option enabled, the system automatically scans all comments for profanity, URLs and Images and ensures that they are not visible until they are reviewed by an administrator.
Enable Search Engine Indexing: Allow search engines to index the contents of this page for searching
Keep track of important stakeholder details: Allows you to turn off the email field from comments, survey and discussions.
Disabling user emails across your entire project can cause less accurate stakeholder reporting and is not recommended.
Enable Google Translate (PROPACK): Allows users to automatically translate all features on your project using Google Translate.
Email users: This setting must be enabled for any email notifications. It enables a customisable email to be sent to users who post comments and complete surveys. You can also set the reply email to appear on the confirmation emails.
Extended Marker Types
This checkbox must be ticked to use more than 6 marker types or route drawing.
Add a custom message to users when they attempt to drop pins outside the allowed areas on the map