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This guide will show you how to create custom notifications to admin users when stakeholder comments are made or require attention

Click to enlarge imageSteps

Login to the admin site of your Social Pinpoint account

Select your project by clicking 'edit'

Navigate to 'Notifications' from your Setup Screen

Create a new notification using the green button in the top right

Here you can adjust the following options:

  • Event Type
  • Recipients (you can add more than 1 recipient)
  • Notification Conditions for Comments Posted:
      1. Notify only if requiring review: this will only email you if a comment or image needs to be reviewed
      2. Trigger on all Marker Types: this will let you select if you only want to be notified when a specific marker is placed
      3. Trigger on all Layers: this will let you select if you only want to be notified when a comment is placed in a specific area of your project
  • Notification Conditions for Surveys Posted:
      1. Trigger on all surveys: this will let you select if you only want to be notified when a specific marker survey has been completed by a stakeholder or for all surveys within the project

Once completed select 'Create Notification'

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