Your Social Pinpoint account contains one or more Social Pinpoint Projects. Each project will have it's own markers, map, dates and contains the feedback from end users about your project engagement.
When you are logged in you will see a list of all projects across the account (or just the ones you have access to) on the welcome screen or you can access them by selecting 'Projects' up the top of the page.
Project Setup - Marker Types — This guide describes the creation and configuration of the Marker Types dragged onto the map by the public to leave a comment and used by Administrators to present information (Info Markers).
Project Setup - Information Markers — Social Pinpoint allows you to configure Information (or Admin) Markers that can only be selected/ dragged onto the map by Administrators when logged into the system and are useful for displaying information related to areas on the map.
Project Setup -Tags — Tags can be dynamically configured for each project and are used by Administrators to categorise incoming comments and survey responses, resulting in a more useful collated data set at the end of a project.
Project Setup - Surveys — Surveys can be configured and associated with Sidebar Tabs, Comment Markers, Info Marker popups or Map Layer pop-ups.
Project Setup - Forum — Forums are a great way to stimulate conversations with your stakeholders on a certain theme or topic and can be used as part of your current consultation or stand-alone on a page.