Take control of your Social Pinpoint account with our detailed documentation.
To make Social Pinpoint tick we use a collection of third party service providers which ensures we continue to be the market leader in location based engagement. We focus on utilising world class providers of analytics, performance and hosting services. We outlines these services below.
We believe in transparency so disclose these services as well as enabling us to meet additional privacy laws such as GDPR. Each provider is listed with a brief description and you can always contact us at support@socialpinpoint.com for further details
Please note that we constantly evaluate third-party services for compliance and to ensure we use the best products available. We keep this list updated as and when the services we use change.
Hosting
Atlassian JIRA & Confluence
Runs our support system and help portal
Amazon Web Services (AWS)
Hosts your Social Pinpoint site as well as our internal and external support sites, such as support.socialpinpoint.com
Specifically we make sure of a number of AWS services
- Certificate Manager (SSL)
- Cloudfront (CDN)
- EC2
- RDS for data storage
- Elastic Cache
- S3
Panthur
Hosts our Social Pinpoint website
Sendgrid
Provides email sending services
Server4You
Internal testing environment hosting
Analytics
Google Analytics
Tracks website analytics
Product Features
Browser-update.org
Provides browser support detection
Cookieconsent
Provides regional cookieconsent support
Drift
Our live chat and support system
Google API
For geocode look ups as well as Google basemaps
Mapbox
Provides various mapping features
Openstreetmap
Provides a basemap option
Stripe
For online payment and subscription management
URL2PNG
Live image capture for reporting
Diagnostics
Appsignal
Error detection and reporting
Browserstack
For browser testing
Site24x7
For uptime and availability monitoring and runs our status.socialpinpoint.com site
Marketing
Drip
Our email marketing platform
Mailchimp
Our Newsletter platform
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