Take control of your Social Pinpoint account with our detailed documentation.

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To make Social Pinpoint tick we use a collection of third party service providers which ensures we continue to be the market leader in location based engagement. We focus on utilising world class providers of analytics, performance and hosting services. We outlines these services below.

We believe in transparency so disclose these services as well as enabling us to meet additional privacy laws such as GDPR. Each provider is listed with a brief description and you can always contact us at support@socialpinpoint.com for further details

Please note that we constantly evaluate third-party services for compliance and to ensure we use the best products available. We keep this list updated as and when the services we use change. 

Hosting

Atlassian JIRA & Confluence

Runs our support system and help portal

Amazon Web Services (AWS)

Hosts your Social Pinpoint site as well as our internal and external support sites, such as support.socialpinpoint.com

Specifically we make sure of a number of AWS services

  • Certificate Manager (SSL)
  • Cloudfront (CDN)
  • EC2
  • RDS for data storage
  • Elastic Cache
  • S3

Panthur

Hosts our Social Pinpoint website

Sendgrid

Provides email sending services

Server4You

Internal testing environment hosting

Analytics

Google Analytics

Tracks website analytics

Product Features

Browser-update.org

Provides browser support detection

Cookieconsent

Provides regional cookieconsent support

Drift

Our live chat and support system

Google API

For geocode look ups as well as Google basemaps

Mapbox

Provides various mapping features

Openstreetmap

Provides a basemap option

Stripe

For online payment and subscription management

URL2PNG

Live image capture for reporting

Diagnostics

Appsignal

Error detection and reporting

Browserstack

For browser testing

Site24x7

For uptime and availability monitoring and runs our status.socialpinpoint.com site

Marketing

Drip

Our email marketing platform

Mailchimp

Our Newsletter platform

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