Take control of your Social Pinpoint account with our detailed documentation.
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To mange global settings for your account, you can select the dropdown in the right that says 'Hi, your name'
Select 'Manage Account'.
By selecting 'Site' you will be able to update the following:
Branding Colours: These are the colours used if using Pages
Site Image: These are the logos that will show on the Admin Login Panel
Homepage: Here you can set a global homepage for the account as well as a template for that page
By selecting 'Billing' you will be able to view the following:
Organisation Details: Here you can view or update your billing information
Current Plan: Here you can see your current subscription, the number of projects you have available in your account and when your subscription is due for renewal
Credit Card: If paying by credit card, your details will be displayed here
By selecting 'Account' you will be able to update the following:
Timezone: Here you can set the overall account timezone. This timezone is used for reporting purposes.
Regulatory Details: Here you can select global settings regarding capturing stakeholder IP address', Password Policies and Password Character Constraints
URL Settings: If available on your subscription, you can set a fully custom URL for your Social Pinpoint projects
SEO: Here you can select global settings for Search Engine Indexing
Notification Settings: Here you can set the Reply Email address to appear on confirmation emails sent to users who post comments and survey responses
By selecting 'Integrations' you will be able to configure the connection of Social Pinpoint to other products (eg. Consultation Manager, Zoom).
Click here for more information on integrations.
By selecting 'SSO' you will be able to configure Single Sign On for your account.
For more information on configuring SSO, click here.
By selecting 'Auto Moderation' you will be able to configure any custom words you would like to blacklist or whitelist across all of your projects.
Custom moderation can be configured at both the account or individual project level. For more information on configuring custom moderation, click here.