Take control of your Social Pinpoint account with our detailed documentation.

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This section explains how to log in to your Social Pinpoint project(s) admin site.

You can log into your Social Pinpoint Admin site using the details emailed to you when the site subscription commenced. 

Click Images to Enlarge

To login:


Email: Enter the email address that relates to your Social Pinpoint admin account

Password: Enter the password you have created for your account and click Sign in.


Email and password details should have been sent to you in an email from Social Pinpoint if you have been granted access to the Admin site.


If you have forgotten your password click the 'Forgot your password?' link, re-enter your email and password reset instructions will be sent to the account specified.


A 'not found' message will appear if you have entered an email address that is not currently associated with a valid account.

Upon logging in you will be directed to the Welcome Page. From here you can find links to create new projects, edit existing projects, access the Social Pinpoint set up guide documentation and the support portal.

From here you can also watch our Introductory Video

The current projects section allows for a summary of projects to be seen at a glance.

These projects are able to be filtered by their status in the top right hand corner.

When a project title is clicked it will navigate to the Dashboard Page which contains a snapshot of the public activity across that project. From here you can also access the edit and settings options for that project.

On each project you will notice a different amount of icons depending on the state of the project.

Edit: This will take you to Settings for that project where you can begin editing.
Clone: This will create a duplicate of of the project.
Responses: If the project has received comments this will take you to the list of responses.
Reports: This will take you to the reports related to the project.
Preview: This will show the project in its current state while you are in the setup state. 
View: Opens the public project site in a new browser tab.

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